The following document contains a translation of the German right of revocation for consumers and is offered as a help to English-speaking customers. In the event of any discrepancies, the German document is valid and takes precedence over this translation.
Right of Revocation for Consumers
(Buyer/consumer when is each individual person that completes an commercial transaction, which is mainly not related to their professional or commercial activities.)
Right of Revocation
You have the right
to cancel this contract within fourteen days without giving any reason.
Effects of Withdrawal
If you withdraw from this contract, we refund all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a method of shipment other than the most favourable standard one offered by us), immediately and at the latest within fourteen days from the date on which we received your notice of cancellation of the contract. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will not be charged fees for this repayment.
We may withhold the reimbursement until we have received back the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to give or send back the goods promptly and in any case not later than fourteen days from the date on which you notify us of the cancellation of this contract, to us or to Praetsch c/o Matzdorff, Bischofsweg 29a, 04779 Wermsdorf, Germany. The deadline is met if you send back the goods within a period of fourteen days.
You bear the direct cost of returning the goods .
You only need to pay for any diminished value of the goods, if the deterioration in value is due to an unnecessary dealing with the goods during inspection regarding their nature, characteristics and functionality.
Reasons for Exclusion and Expiration
for the supply of goods which are not prefabricated and whose production mainly depends on an individual selection or decision by the consumer, or
goods which are clearly tailored to the personal needs of the consumer;
Model withdrawal form